Shipping policy

IJEROVE Shipping Policy

Last updated: 15 August 2026

Processing and dispatch

Processing and dispatch timing depends on stock verification and the delivery route available for the destination. IJEROVE does not currently promise a separate fixed processing period. We will not accept a paid order for a destination unless a delivery service, charge and estimated delivery window are shown before payment.

Delivery options and charges

Available delivery options, prices and any estimated delivery window are shown at checkout before payment. The options shown depend on the delivery country and the items in the order. Delivery estimates are not guaranteed dates unless expressly stated otherwise.

Fulfilment partners and origin

IJEROVE may use third-party fulfilment and logistics partners. An order may be dispatched from a country different from the customer's delivery country.

Tracking

Where tracking is available, it will be sent to the email address used for the order after the carrier accepts the shipment. Tracking can take time to show its first scan.

Customs, duties and taxes

Cross-border orders may be subject to import VAT, customs duties, brokerage or other local charges unless checkout expressly says they are included. Where applicable law permits, the recipient is responsible for charges collected by the destination authority or carrier. Contact support@ijerove.com before ordering if this is important to you.

Address changes and delivery problems

Check the delivery address before paying. Email support@ijerove.com immediately if it is wrong; we cannot guarantee a change after fulfilment begins. If tracking shows a delay, failed delivery, damage or loss, contact us with your order number so we can investigate with the carrier.

Delivery deadline

For UK and EEA consumers, we will deliver within the period agreed at checkout or, if no different period was agreed, no later than 30 days after the order is concluded, subject to rights and remedies under applicable consumer law.

This is an interim policy while IJEROVE completes permanent route configuration. We will not accept paid orders for a destination unless an available delivery service, charge and route-backed estimate are shown before payment.